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Vatiómetro Privacy Policy

1. Introduction and Scope

This Privacy Policy governs the processing of personal data collected and managed by Vatiómetro, a digital marketplace specializing in renewable energies, owned by Aleix Pellicer Garcia, with NIF 47746319K and address at Avinguda Catalunya 69, 08811 Canyelles (Barcelona). The processing is carried out in accordance with current legislation on personal data protection, specifically Regulation (EU) 2016/679 (hereinafter, GDPR), Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (LOPDGDD) and other applicable regulations.

This policy complements the Terms of Use of the Platform www.vatiometro.com (hereinafter, the "Platform") and applies to all persons who access, use, register or interact with the services offered, including clients, professionals and anonymous users.

By using our services, you accept this Privacy Policy. If you do not agree, you must refrain from using the Platform.

2. Identity of the Data Controller

The data controller for personal data collected through the Platform is:

For any questions related to data protection, you can contact the Controller through the indicated email.

3. Key Definitions

For the purposes of this Privacy Policy, the following shall be understood:

4. Principles Applicable to Data Processing

Vatiómetro is committed to processing personal data respecting the principles established in Article 5 of the GDPR:

5. Categories of Personal Data Collected

Vatiómetro may collect, store and process different categories of personal data depending on the relationship with the User. These categories include, among others:

5.1. Identification Data

5.2. Professional Contact Data

5.3. Browsing Data

5.4. Economic or Financial Data

Only in specific cases and exclusively for billing or collection management purposes for professionals:

5.5. Data Contained in Forms

5.6. Recordings and Communications

5.7. Data Collected Automatically via Cookies

Vatiómetro may use its own and third-party cookies to obtain additional information about Users. This information may include:

For more information, it is recommended to consult the Cookie Policy available on the website.

6. Purposes of Personal Data Processing

Vatiómetro processes the User's personal data for the following specific purposes:

6.1. Registration and User Account Management

6.2. Intermediation between Users and Professionals

6.3. Provision of Professional Services through the Marketplace

6.4. Sending Communications

6.5. Improving User Experience

6.6. Legal Compliance

6.7. Platform Security

7. Legitimation of Processing

Vatiómetro bases the processing of personal data on different legal bases in accordance with the General Data Protection Regulation (GDPR):

7.1. Execution of a Contract

The processing of personal data is necessary for the management of requests made by the User and for the correct provision of the services offered on the Platform.

7.2. Explicit Consent

In certain cases, such as sending commercial communications, using certain cookies or publishing identified ratings, the User's express consent will be requested. This consent may be withdrawn at any time without affecting the lawfulness of processing based on consent before its withdrawal.

7.3. Compliance with a Legal Obligation

Vatiómetro may process personal data when necessary to comply with tax, consumer protection, IT security regulations or to meet requirements from public or judicial authorities.

7.4. Legitimate Interest

In certain cases, processing is based on the legitimate interest of the Controller, such as in fraud prevention, internal administrative management or service security. In any case, it will be assessed that such interests do not override the fundamental rights and freedoms of the User.

8. Data Retention

Personal data will be kept only for the time strictly necessary to fulfill the purposes established in this Privacy Policy.

8.1. General Retention Criteria

8.2. Specific Indicative Periods

Once the retention periods have expired, data will be securely deleted or anonymized, unless they must be kept by legal obligation.

9. Communication and Transfer of Data to Third Parties

Vatiómetro does not sell, rent or transfer Users' personal data to third parties for commercial purposes. However, it may share certain data with third parties when necessary to:

Specifically, personal data may be communicated to the following entities or categories:

In all cases, Vatiómetro will require third-party data recipients to strictly comply with data protection regulations, including appropriate technical and organizational measures to ensure the confidentiality and integrity of the information.

10. Categories of Recipients

Depending on the purpose of the processing, personal data may be communicated to the following categories of recipients:

11. Data Processors

Vatiómetro may hire external providers to act as data processors of personal data on behalf of the Controller. These processors will only access data to comply with specific instructions and will not use them for their own purposes.

Among the services provided by these processors may be:

Vatiómetro will sign with all of them the contracts required by Article 28 of the GDPR, guaranteeing that:

12. International Data Transfers

Generally, Vatiómetro processes personal data within the European Economic Area (EEA). However, some technology providers may be located outside the EEA or use servers in third countries.

In these cases, Vatiómetro guarantees that:

Some providers that could involve international transfers include:

The User may request information on the guarantees applied in case of international transfers by writing to info@vatiometro.com.

13. User Rights regarding Data Protection

In accordance with the GDPR and Organic Law 3/2018, Users have the following rights regarding the processing of their personal data:

13.1. Right of Access

Allows the User to obtain confirmation as to whether Vatiómetro is processing data concerning them, as well as access to related information.

13.2. Right of Rectification

The User may request the correction of inaccurate or incomplete data.

13.3. Right of Erasure (Right to be Forgotten)

The User may request the deletion of their personal data when they are no longer necessary for the purposes collected, when they withdraw their consent or when unlawful processing has occurred.

13.4. Right to Object

The User may object to the processing of their data for reasons related to their particular situation. Vatiómetro will stop processing the data, except for compelling legitimate grounds or for the exercise or defense of claims.

13.5. Right to Restriction of Processing

Allows the User to request the suspension of the processing of their data in certain circumstances, such as when its accuracy is contested or the lawfulness of the processing is examined.

13.6. Right to Data Portability

Consists of the User's right to receive their personal data in a structured, commonly used and machine-readable format, and to transmit them to another controller.

13.7. Right not to be subject to automated decisions

Vatiómetro does not make automated decisions with legal effects for the User. In case of implementing automated processes in the future, the right to human intervention, to express the User's point of view and to contest the decision will be guaranteed.

14. Exercise of Rights

The User may exercise any of the rights described above free of charge and at any time. To do so, they must send an express request along with a copy of their identity document by any of the following means:

The request must contain:

Vatiómetro will respond within a maximum period of one (1) month from receipt of the request. This period may be extended by another two (2) additional months in case of particularly complex requests, notifying the User in advance of such extension and the reasons for it.

15. Claims before the Supervisory Authority

If the User considers that any of their rights regarding data protection have been violated, they may file a claim with the Spanish Data Protection Agency (AEPD) through the following channels:

Before filing the claim, it is recommended to contact Vatiómetro beforehand to try to resolve the issue amicably.

16. Security Measures Applied

Vatiómetro adopts appropriate technical and organizational measures to ensure a level of security appropriate to the risks arising from the processing of personal data. These measures include:

Vatiómetro regularly reviews and updates its security policies and measures to adapt to technological advances and new risks that may arise.

17. Principle of Proactive Responsibility

In application of Article 24 of the GDPR, Vatiómetro adopts a proactive approach in all its activities related to the processing of personal data. This implies:

18. Data Protection Impact Assessment (DPIA)

In cases where processing may pose a high risk to the rights and freedoms of data subjects, Vatiómetro will carry out a Data Protection Impact Assessment (DPIA), as established in Article 35 of the GDPR.

This assessment will include:

If after the DPIA a high unmitigated risk is detected, Vatiómetro will consult the Spanish Data Protection Agency before starting the processing.

19. Record of Processing Activities

Vatiómetro maintains an updated Record of Processing Activities in accordance with Article 30 of the GDPR. This document reflects in detail all personal data processing carried out under its responsibility.

The record contains the following information:

This record may be made available to the supervisory authority if required in the exercise of its functions.

20. Use of Cookies on the Platform

Vatiómetro uses cookies and similar technologies (such as pixels, SDKs or local storage) to recognize the User, analyze their behavior, improve the services provided, personalize the experience and show adapted advertising.

When accessing the Platform for the first time, an information banner and a configuration tool will be displayed where the User can manage their preferences.

In compliance with Article 22.2 of Law 34/2002 on Information Society Services (LSSI), Vatiómetro will request the User's consent for the installation of cookies that are not strictly necessary for the functioning of the site.

21. Types of Cookies Used

Depending on their purpose, Vatiómetro may use the following categories of cookies:

Depending on their duration, cookies can be:

Depending on their origin, they can be classified as:

22. Cookie Management Tool

Vatiómetro makes available to the User a configuration tool accessible from the footer of the website. Through it, they can:

23. How to Disable Cookies from the Browser

In addition to using the site configuration tool, the User can block or delete cookies by modifying their browser settings. Below are the usual paths:

Disabling cookies may affect some functionalities of the website.

24. Processing of Data Derived from Browsing

Vatiómetro may automatically collect certain technical information during User navigation on the website, including:

These data are used for statistical, security and browsing experience improvement purposes, and are kept only for the time strictly necessary.

25. Commercial and Promotional Communications

Vatiómetro may send the User informative or commercial communications related to its services, provided there is a legitimate basis for doing so.

The legal bases allowing the sending of these communications are:

In all cases, the User may object or unsubscribe easily through the link included in each message or by writing to info@vatiometro.com.

26. Consent for Commercial Purposes

Vatiómetro will request the User's consent to:

Consent may be withdrawn at any time, without retroactive effect, without affecting the lawfulness of processing prior to its withdrawal.

27. Commercial Profiling

Vatiómetro may create User profiles based on their browsing behavior, preferences, previous requests or interaction history with the Platform, for the following purposes:

In no case will automated decisions producing significant legal effects for the User be made without human intervention. The User may object to this processing at any time by writing to info@vatiometro.com.

28. Technologies Used in Commercial Segmentation

For profiling and commercial segmentation, Vatiómetro may use:

All these processing activities will be carried out in accordance with the privacy preferences indicated by the User and under the principles of the GDPR and LOPDGDD.

29. International Data Transfers

Vatiómetro informs that, in certain circumstances, it may carry out international data transfers outside the European Economic Area (EEA), especially when:

In all cases, compliance with Articles 44 to 50 of the GDPR will be guaranteed through:

30. Service Providers with Access to Data

Vatiómetro may rely on external providers who, to provide their services, need access to personal data. These providers include:

Vatiómetro formalizes data processing agreements with all these providers in accordance with Article 28 of the GDPR and guarantees that:

31. Guarantees Applied to External Processing

Before authorizing access to personal data to third parties, Vatiómetro rigorously evaluates its providers through:

If the provider is located outside the EEA and there is no adequacy decision, Vatiómetro will apply additional measures such as encryption or pseudonymization prior to transfer.

32. Rights Recognized by Regulations

Vatiómetro Users have the right to:

33. Exercise of Rights

Users may exercise their rights by sending a request with a copy of their identity document to:

Vatiómetro will respond within a maximum period of one month, extendable to two more months in case of complex requests. The User will be duly informed if a delay occurs.

34. Right to File a Claim with the Supervisory Authority

In case the User considers their rights violated, they may file a claim with the Spanish Data Protection Agency:

It is recommended, however, to contact Vatiómetro beforehand to try to resolve the incident amicably.

35. Security and Confidentiality Measures

Vatiómetro adopts measures to prevent unauthorized access, loss, destruction or accidental alteration of personal data. These measures include:

All Vatiómetro staff are subject to confidentiality obligations and receive continuous training in data protection.

36. Data Retention

Vatiómetro will keep personal data only for the time necessary to fulfill the purposes for which they were collected. Subsequently, data will be kept blocked when there is a legal obligation for retention.

Once these periods have expired, data will be securely deleted or anonymized.

37. Modifications to the Privacy Policy

Vatiómetro reserves the right to modify this Privacy Policy to adapt it to legislative, jurisprudential or technical changes. In case of significant changes, Users will be notified via:

The User is recommended to review this Policy periodically.

38. Final Provisions

This Privacy Policy forms an integral part of the Vatiómetro Terms of Use. In case of conflict between both texts, what is provided in this Policy regarding personal data processing shall prevail.

Use of the Platform implies express acceptance of this Policy by the User. If you do not agree with any of its terms, you must refrain from using the services offered.

For any questions related to this Policy, you can contact the data controller: